logo-med

IT ’s What We Do!

Prices

t: 01381 621 032  m: 07977 509 653

Powered by PlusNet. PlusNet broadband.

 

Win7_ToP_Banner_148x70

        Official-SSL-Partner1

Want to save money on your broadband? Quick, grab this lifeline from PlusNet. Up to 8Mb broadband from only£9.99 per month. Free setup available - terms apply. Now with Internet phone calls. PlusNet broadband.

 


Our Pricing

If you’re unsure, please email us and we’ll give you a quote for the work to be carried out.


Standard Callout: charge is £40 8 am to 6 pm as long as you’re inside our service area, after the first hour you’re charged £20 per HALF hour.

Workshop Rate: All work undertaken at our workshop is charged at £40/hr (excludes some items listed below, and contract work)

After Hours Callout: charge is £50 as long as you’re inside our service area, after the first hour you’re charged £25 per HALF hour. Please note although we normally start later on a Friday and finish earlier, if you do require us at 8am and up to 6pm on a Friday we will not charge you an after hours fee, just the standard £40 first hour / £20 per half hour.

Hard Disk Upgrade: charge is £50 PLUS the cost of a new hard disk. This includes: Backing up ALL data to a second hard disk before upgrade commences, formatting and partitioning of new hard disk, creating image file for old hard disk, moving image file to new hard disk and setting it to to be active. Your old hard disk will also be returned to you.

Virus / Spyware removal: charge is £20 per HALF hour. We only do virus / spyware removal at our workshop, and time is only charged when human input is required from our antivirus software. If your PC/laptop is infected it could take several hours to run our virus checker, so we ONLY charge for the time that our engineers are physically working on the machine. You can even set a limit for our time working on the machine and we will not go over it - guaranteed. If at the end of this time limit, we have not removed all the viruses / malware on your PC, we will list (if possible) the remaining viruses / malware. 

Collect PC: charge is £15 and includes returning it to you once any work is complete. For instance Picking up your PC to have a virus removed would cost: £15(for collecting and returning) + £40( 1 hours work, on average)would come to a total of: £55

Motherboard Upgrade/Replacement: charge is £50, PLUS any parts used. Please note this will normally require your operating system installation CD. If your PC did not come with one then you will probably have what is known as an OEM operating system. This means that a new license for your operating system may be required, as the original license goes with the motherboard. Depending on version this can be between £70 - £180 alone. Please inquire if you’re unsure about your operating system version first, we don’t want to give you an unexpected charge!

Data Recovery: charge is £20 per HALF hour, for simple data recovery. We DO NOT guarantee to recover ANY data. If you have lost files/documents it’s best to turn your computer off and do not use it until we arrive. If data loss is the result of physical damage to the disk there may be NO chance of recovering data unless we send it away to a specialist. This can be VERY expensive, expect to pay £200 minimum, it all depends on how valuable the data is to you and whether it’s worth recovering...  Normally we’d advise you which company to use, and get you to contact them directly yourself. We can remove the hard disk and package it up for you ready for transport, this should only take 20 minutes,  and costs £20 if you’ve taken the computer to us

Health Check and Optimize: charge is £45

Travelling: Distance is no object to us, we have worked extensively throughout the Highlands, but we charge £0.55/mile if you’re outside our catchment area. You can avoid this charge if you drop your equipment off to us. But please phone us before dropping any equipment off, as there may be no one in the office. See our Contact Us page for directions. We cannot accept responsibility if your system is damaged, lost or stolen, due to failure to inform us of a drop off.

Catchment Area: If you live within a 20 mile radius of our workshop, you’re in our ‘normal’ catchment area: There are no extra travelling charges to pay, and you’re entitled to our £15 pick up and return service. If you’re more than a 25 miles radius from our workshop we charge £0.55/mile travelled outside the 20 mile radius.

Please remember that if any of the above work is carried out at your home you’ll be charged at least our standard callout fee(currently £40 for the 1st hour).

These are just a sample of our most common charges. Please Inquire if the service you require is not listed, we’ll be happy to help!